Shipping Policy
Shipping Policy
Shipping Policy
Your guide to a smooth and transparent shipping experience with Montzari.
Order Processing Time
All orders are processed and dispatched within 1-3 business days after you receive your order confirmation email. You will receive another notification when your order has shipped.
Shipping to the United States
We are proud to offer clear, straightforward shipping for all U.S. orders.
Standard Shipping: 8 to 14 Business Days
Our orders are typically delivered to U.S. addresses within this timeframe. We work with a network of trusted suppliers to ensure your products are sent out promptly and securely.
A Note on Delivery Times
Transparency is a core value at Montzari. While we are proud of our 8-14 business day delivery average, the realities of logistics mean that occasional delays can occur. These are often due to circumstances beyond our control, such as high order volumes, seasonal peaks, or carrier delays.
In rare cases, your delivery may take up to 21 business days to arrive. We know this is longer than anyone would like, and we are committed to keeping you informed. Acknowledging this possibility is part of our commitment to being an honest and trustworthy brand.
How Do I Check My Order Status?
When your order has shipped, you will receive an email from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 16 business days of getting your shipping confirmation email, please contact us at support@montzari.com with your name and order number, and we will look into it for you.
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CONTACT INFORMATION
We’d love to hear from you — whether it’s about a product, your order, or feedback on your experience with Montzari. Your questions, suggestions, and comments help us grow and improve. Please fill out the form below or reach out directly.
🏠 20 Haypress Rd, Ste 313, Cranbury, New Jersey 08512, USA
📞 +60-1140374365
✉️ support@montzari.com
⏰ Available: Everyday 9:00 AM – 5:00 PM (local time)